South Africa, Apr 9, 2026
- CIOs cite the culmination of a cyber skills shortage, and blind spots introduced by shadow AI, as a significant risk for them to manage and almost half wish AI had never been invented
- 77% of organisations experienced cybersecurity incidents in the past year, as AI-powered threats outpace defences
- 57% say employees jeopardise data security through AI use
- 34% say AI has created new security blind spots
- Malware, ransomware (33%) and phishing (30%) remain the dominant threats closely followed by AI itself (28%)
London 13 April 2026. Logicalis, the leading global technology service provider, today reveals that securing AI has become a top priority for CIOs, with over a quarter reporting AI as a significant source of risk, placing it on par with established attack vectors like malware, ransomware and phishing. According to its annual CIO Report, which surveyed over 1,000 CIOs globally, despite AI’s potential to tackle cyber threats, it is increasingly becoming part of the threat landscape itself.
The research revealed that 77% of organisations experienced a cybersecurity incident in the past year, and security teams, already under sustained pressure before AI, are now struggling to keep pace. Over a third report reduced ability to detect breaches, a similar number (34%) cite increased blind spots, and 41% say incident response times have worsened. As a result, 68% have raised budgets for post-breach remediation and ransom payments in preparation for incidents that increasingly feel inevitable. Despite the opportunities presented by AI, just under half say they often wish AI had not been invented.
While teams grapple with AI-driven vulnerabilities, risks from a lack of AI governance are also emerging. Only 37% of CIOs say they have full visibility of AI tools in use across their organisation, two-thirds admit employee training on AI risk management is insufficient, and 62% say employees jeopardise data security through AI use.
The prevalence of AI governance measures remains low, with just 37% of CIOs deploying AI bias processes, 40% using explainability mechanisms and 48% maintaining AI audit trails and logging.
Underlying these challenges is a fundamental skills gap, 94% of CIOs report a cybersecurity skills shortage. To tackle this, half are prioritising skill-based hiring and workforce upskilling through advanced certifications and training, while 44% are turning to managed services to fill critical security gaps.
Bob Bailkoski, Global CEO of Logicalis Group, commented:
AI is a powerful force in cybersecurity, but without the right skills and governance, it can create more vulnerabilities than protection. CIOs have the challenging task of defending their organisations against AI-driven threats, but also from the risks posed by the very AI tools meant to safeguard them. Given skills shortages and an accelerating threat landscape, CIOs need strong governance, clear visibility, and trusted partnerships built into every AI initiative from the start to stay secure.
- To see the full report head to https://www.za.logicalis.com/cio-report-za
- Discover insightful perspectives from our regional CEOs on the key findings of this year’s CIO Report here.
Related Insights
South Africa , Jul 2, 2026
Logicalis leaps into enterprise AI with Frontier Partner status and Copilot specialisation
Read how Logicalis’ Microsoft Frontier Partner status and 12 Advanced Specialisations helps securely scale AI and turn ambition into measurable business impact.
South Africa , Jul 1, 2026
Press Release
Logicalis achieves Microsoft Frontier Partner status to accelerate enterprise AI adoption
New Microsoft Frontier Partner status and Copilot specialisation strengthen Logicalis' ability to help organisations move from AI experimentation to secure, governed enterprise-scale adoption
South Africa , Jun 29, 2026
Penetration testing isn’t the end goal. Proactively reducing exposure is.
Read how modern CISOs are shifting penetration testing from a one‑off audit exercise to a continuous, risk‑driven vulnerability management process that ensures issues are prioritised, fixed, and proven closed.
South Africa , Jun 16, 2026
Penetration testing in 2026: 10 shifts security leaders need to know
Read why penetration testing is evolving from a periodic, report-led exercise into a continuous, platform-driven capability that provides real-time visibility, risk-based prioritisation, and ongoing remediation to reduce cyber exposure.
South Africa , May 8, 2026
Data in motion, security by design: Architecting for the intelligence era
The Intelligence Era demands more than isolated technology decisions. Read how Logicalis and Cisco help organisations build the right ecosystem to scale AI securely, transforming complex infrastructure into a platform for growth.
South Africa , Feb 23, 2026
Why humans are still the weakest link in your organisation's cyber defence
Attackers don’t break in: they log in. Our latest global research from IDC reveals why human identities are the weakest link behind every major ransomware entry point.
South Africa , Dec 1, 2025
Logicalis invests in and expands Intelligent Security solutions to combat escalating cyber threats
Global security risk at critical levels: 88% of organisations experienced a cyber incident in the last 12 months. New investments include Pen testing-as-a-Service, Cyber Threat Intelligence (CTI), and expanded Vulnerability Management capabilities and Advisory services to help organisations comply with key frameworks including NIST, DORA, NIS2, and the Cyber Resilience Act.
Logicalis achieves Cisco Managed Firewall and SSE Cisco Powered Service designations, enhancing managed security offerings for customers
Logicalis is a leader in achieving strategic Cisco Powered Services (CPS) designations worldwide, with a focus in managed network and managed security services.
South Africa , Nov 24, 2025
Logicalis recognised with 15 awards at the Cisco Partner Summit 2025
With a range of 17 Cisco global powered solutions, Logicalis is proud to have been recognised with 15 awards across all regions at the Cisco Partner Summit 2025. This annual event brings together partners for a range of keynote presentations, strategic discussions, innovation sessions, and more.
South Africa , Oct 28, 2025
Logicalis achieves major sustainability milestones and expands global community impact
A strong focus on people, planet and communities has driven several notable achievements, including carbon neutrality for Scope 1 and 2 emissions, more women in leadership positions and more under-represented groups reached through community STEM education programmes.
South Africa , Aug 15, 2025
The Engine for Business Growth: Embracing Innovation and Technology
Logicalis CEO, Bob Bailkoski unpacks the key insights from this year’s CIO Report, offering actionable strategies for success.
South Africa , Aug 15, 2025
The Data Dilemma of Sustainability: Why Measuring Impact Isn’t Just a Numbers Game
As organisations strive for net zero, the challenge isn’t just measuring impact—it’s capturing the full story of sustainability, including effects on ecosystems and communities.
South Africa , Aug 15, 2025
Simplifying Cybersecurity: A Strategic Imperative for the Digital Age
As cyber threats grow, organisations add more tools—yet this complexity itself has become a major security risk. Artur Martins, CISO Logicalis, highlights how CIOs can develop simpler, modern security strategies
South Africa , Jul 30, 2025
Press Release
Logicalis South Africa partners with Sendmarc to strengthen email security
Logicalis South Africa has partnered with Sendmarc to strengthen our email security offering with Domain-based Message Authentication, Reporting, and Conformance (DMARC).
South Africa , Jun 30, 2025
Press Release
Logicalis reaches carbon-neutral milestone on its journey to Net Zero
Logicalis announces it has achieved its 2025 target for carbon neutrality in Scope 1 and 2 emissions - marking a significant milestone in the company’s journey to reach its SBTi-validated goals.
South Africa , Jun 2, 2025
The Value of Human Teams in a SOC: Enhancing Security Operations
Why technology alone isn't enough to safeguard your organisation - the importance of the human element in a security operations centre (SOC) and why it can't be underestimated. Article by Artur Martins, CSIO Logicalis Portugal.
South Africa , May 28, 2025
Press Release
Logicalis launches Managed Secure Firewall and SSE solutions to enhance customer connectivity
Logicalis adds Managed Secure Firewall and SSE to its Intelligent Connectivity portfolio, helping customers secure and scale their networks in today’s digital world.
South Africa , May 26, 2025
Press Release
Logicalis becomes first Cisco XDR CPS Specialisation Partner to offer global Cisco MXDR
Logicalis is the first Cisco XDR CPS Specialisation Partner to deliver Cisco MXDR as a global managed service, enhancing 24/7 threat detection and response.
South Africa , Apr 16, 2025
Microsoft DMARC requirements – What it means and how it impacts Outlook.com users
On 5 May 2025 , Microsoft will be joining Yahoo and Google in mandating compliance with DMARC standards for large volume email senders (domains sending more than 5000 emails per day). This will apply to outlook.com, hotmail.com and live.com.
South Africa , Jan 7, 2025
Future Face of Tech Leadership: Mastering the ‘Trifecta of Disruption’
"Disruption is redefining tech leadership, with regulation emerging as a critical new force," according to Logicalis CEO Robert Bailkoski.
Global , Nov 11, 2024
Press Release, In the news
Logicalis becomes the first global partner to launch Cisco XDR as a managed service
Logicalis has become the first global Cisco partner to launch Cisco Extended Detection and Response (XDR) as a Managed Service (MXDR).
Global , Nov 5, 2024
Blog
Circular logic: Why IT leaders need to embrace circularity for sustainable IT
Discover how embracing Circular IT can transform your IT department into a sustainability powerhouse. This article explores the top 5 ways IT leaders can deliver on sustainability goals.
South Africa , Sep 12, 2024
Press Release
Logicalis announces significant progress towards sustainability targets
Logicalis is proud to share our inaugural Responsible Business report for FY24 which sets out our ambitions, progress and future plans related to our responsibility agenda for our people, our communities and our planet.
South Africa , Aug 15, 2024
Blog
Logicalis scales to new heights with Microsoft in FY24
With awards season behind us and an outstanding year of growth, customer outcomes and new capabilities, Logicalis, has received significant recognition for our outstanding partnership with Microsoft in FY24.
South Africa , Aug 8, 2024
Press Release
Logicalis 2024 CIO Report: Sustainability a top focus for tech investment
Discover how tech leaders are prioritising sustainability and investing in initiatives and technologies to achieve environmental objectives. Find out why IT plays a crucial role in achieving sustainability goals.
Global , Aug 6, 2024
Blog
How can C-level leaders unlock enterprise value through Sustainability?
Read how CEOs and other top executives can champion sustainable practices, to inspire the entire company to prioritise responsibility and innovation. Join our LinkedIn live - Increasing Enterprise Value through Sustainability - on Wednesday 11th September 2024.
South Africa , May 14, 2024
Press Release, In the news
Logicalis enhances global security services with the launch of Intelligent Security
Logicalis announces the launch of Intelligent Security, a blueprint approach to its global security portfolio designed to deliver proactive advanced security for customers worldwide
Global , Mar 26, 2024
Press Release
Logicalis elevates global security portfolio with Microsoft verified Managed XDR Partner Status
Logicalis joins an elite group of managed service providers certified to deliver Microsoft’s most advanced managed detection and response services worldwide
Global , Mar 4, 2024
Logicalis 2024 CIO Report: AI and security are top priorities amidst barriers to transformation
Discover the top priorities of tech leaders according to the Logicalis 2024 CIO Report. Learn about AI, digital transformation, and cybersecurity investments amidst economic uncertainty.
South Africa , Feb 14, 2024
Evolving Cloud trends
Cloud technology continues to be at the forefront of innovation and a critical element to any digital strategy in 2024. As businesses increasingly embrace digital transformation, understanding and leveraging, evolving cloud trends and technologies is crucial to staying competitive in the market.
South Africa , Jan 16, 2024
Logicalis SA Strengthens Communication Solutions Through Strategic Partnership with Telviva
Logicalis SA, a leading IT solutions and managed services provider, today announces its strategic partnership with Telviva, a prominent unified communications and collaborations platform, to deliver exceptional value and enhanced open-source communication capabilities to clients.
South Africa , Apr 28, 2022
Logicalis targets digital-first leaders with launch of managed Intelligent Connectivity service
Logicalis targets digital-first leaders with the launch of managed Intelligent Connectivity service
South Africa , Oct 5, 2020
Logicalis South Africa Catapults Lenasia Muslim School into Digital Future
Logicalis South Africa Catapults Lenasia Muslim School into Digital Future
South Africa , Jan 16, 2020
CIO Report 2019: CIOs under pressure to impact revenue
Pressure to impact revenue puts CIOs under immense strain, study finds
South Africa , Feb 28, 2019
Logicalis South Africa joins an exclusive group of companies by becoming ISO/IEC 20 000 and ISO/IEC 27 001 certified
Logicalis South Africa has joined an exclusive group of companies in becoming an ISO/IEC 20 000 and ISO/IEC 27 001 certified business for complying with the international standard for Information Security and IT Service Management. Logicalis SA successfully implemented these management systems within a 12 months period. With pride, the team attended the formal presentation of these certificates on Monday 25th of February. This took place at the Cape Town BSI Offices located in Stellenbosch.